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Salon Policy

COVID-19 Mask Mandate Lifting March 21st, 2022

Masks are optional but highly encouraged if you are coughing and sneezing or have been exposed to covid-19 or any viruses.  We are happy to provide you with a clean mask during your visit.

Please not that all services are final sale as we are unable to offer refunds on completed work.  If you have concerns regarding your haircut or colour, please notify us within 7 days of your visit.  Adjustments and minor corrections may be offered within our discretion.

All retail items are final sale.  Defective products may be exchanged for the same or similar item only.

Booking & Cancellation 

A deposit of up to 50% of your service is required at the time of booking which will be processed securely over the phone or online. In the event that you need to cancel your appointment we ask that you give us a minimum of 48 hours notice of the appointment date.  For lengthy colour job, we require 1 weeks notice in order to fill that time slot.  If you do not provide us with ample notice your deposit will be forfeited and used to recover costs incurred by us in maintaining availability of our employees and resources. 

We reserve the right to change the above terms at any time. No shows and last-minute cancellation will not be valid for a refund. 

Please notify us if you are running late to your appointment.  We cannot guarentee your spot if you are more than 10 minutes late.

We accept Visa, Debit, Mastercard, cash and e-transfers.

A 48 hours notice is required to reschedule without penalty.  We value your time and we hope you value ours.  If you decide to cancel your appointment prior to 48 hours, we can either transfer your deposit to a future booking at no charge or refund you the amount less a $3.00 processing fee.

By making an appointment with us, you have read and agreed to our new policies.

Thank you for your continued support!

Sincerely,

Sokie & Co.

Make an appointment

905-525-0831

Opening Hours

Monday         9am - 4pm
Tuesday        9am - 4pm
Wednesday  9am - 6pm
Thursday      9am - 6pm
Friday           9am - 6pm
Saturday      9am - 4pm
Sunday        Closed

Holidays may effect our hours.

Address

1036 King Street West
Hamilton, Ontario
L8S 1L5
CANADA

Professional Hair Salon in Hamilton

© Copyright 2022 | Sokie & Co.
1036 King Street West Hamilton, Ontario L8S 1L5 CANADA
905-525-0831

Sokie & Co - Hair Boutique

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