With the rapidly changing situation surrounded by Covid-19 we feel that is it necessary to update the way we operate in order to put the health and safety of our staff and clients first.
Moving forward, it is mandatory that all appointments are scheduled ahead of time as we will no longer accept walk-ins. It is important for you to show up to your appointment on time. If you arrive early, please wait in your car or outside. Please try to keep your belongings to a minimal (ie, small purse, wallet and phone) and make sure to come alone.
Upon entry of Sokie & Co, please use the hand sanitizer provided. Make sure you are wearing a mask (there will be masks available for those who don’t have one) and wait for a staff member to take your temperature before we lead you to your chair. We are reducing contact as much as possible by not handshaking or hugging one another. I’m sure most of us have already adjusted to this new normal by now. We have also suspended beverage and magazine service for the time being.
We are operating at a maximum of 50% capacity with staggered shifts amongst our 9 team members at Sokie & Co. Every other station will remain empty in order to maintain a 2-meter distance between each client. If you are feeling unwell, have recently travelled or have been in contact with someone infected with covid-19 please stay home. We will be happy to reschedule you to another day. A deposit of up to 50% of your service is required at the time of booking which will be processed securely over the phone. Please call us a minimum of 48 hours in advance in order to be eligible to move your deposit to a future appointment. No shows and last-minute cancellation will not be valid for a refund.
Each hairstylist will only be booked with 1 client at a time. We will no longer book another service in between colour processing. We have discontinued blow-dry services until further notice. Haircuts will be lightly styled with products and toweled dried only. Colour services will be minimized to touch ups and partial foiling rather than lengthy, corrective work due to time restraints. Double process colouring may require two separate appointments. We reserve the rights to limit services based on our discretion. Keep in mind we are attempting to catch up on many months of cancellations so please bear with us!
We urge everyone to complete their payment using debit or credit whenever possible. As part of our heightened cleaning routine, our machines, common surfaces, tools & equipment will be sanitized after each use. We will continue to work towards flatten the curve and preventing the spread of covid-19 with the compliance of every client.
By making an appointment with us, you have read and agreed to our new policies. Failure to do so will result in cancellation without refund.
Thank you for your continued support!
Sokie & Co
© Copyright 2020 | Sokie & Co.
1036 King Street West Hamilton, Ontario L8S 1L5 CANADA
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